Our Goal is to reply to online service requests within half an hour during normal business hours (Monday-Friday 8am-5pm, not counting observing holidays.) For emergencies, after hours, and holiday support, please call our support center 920-739-5156

Terms and Conditions: I understand that, by submitting this request for service, a Customer Service Coordinator will be contacting me to schedule a time for a technician to respond to the service request. I also understand that any online service request submitted outside of Suburban Electric normal business hours will not be responded to until the start of the next business day. ALL EMERGENCY REQUESTS MUST BE CALLED INTO OUR CUSTOMER SUPPORT CENTER: 1920-739-5156